karkya's commitment to responsible gaming
Entertainment should never become a burden — karkya is always ready to give you the right tools and support to ensure safe gaming.
Why is responsible gaming important?
Online gaming and betting are entertainment activities. However, when done beyond reasonable limits, they can lead to financial and mental health problems. karkya believes that every player should be able to enjoy gaming in an informed, protected, and controlled way. That is why we follow responsible gaming principles and are committed to creating a safe environment for all our members.
Gaming should always be fun — not stressful. If you notice that gaming is having a negative effect on your daily life, relationships, or finances, that is a signal that you need help. At karkya, we are ready to stand by you.
Responsible gaming means making the right decisions not just for yourself, but for your family and loved ones too. By using the tools and guidelines described below, you can always stay in control.
Important age requirement
karkya is only for people aged 21 and above. It is strictly prohibited for minors to create or use a gaming account.
- Age verification is mandatory at registration.
- Do not allow any child or teenager to use your account.
- If you have children at home, keep parental controls active on your devices.
Our protection tools
karkya has several effective tools for responsible gaming. Using these, you can keep your gaming experience fully under control.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. A waiting period applies to any request to increase the limit, which helps prevent decisions made in the heat of the moment.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given period. As soon as that limit is reached, the session will end automatically. This is the most effective way to keep financial losses in check.
Time-Out
If you feel you need a break for a while, you can take a temporary time-out for anywhere from 24 hours to 30 days. During this time, logging in or making deposits to your account will not be possible. Access is automatically restored once the break ends.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, the system will alert you and close the session. This helps prevent excessive gaming.
Self-Exclusion
If gaming has become a serious problem, you can apply to have your account suspended for a fixed period or permanently. No promotional messages will be sent during self-exclusion. Contact us via live chat for assistance.
Reality Check
At regular intervals, a pop-up notification will remind you how long you have been playing and how much you have deposited and withdrawn. This awareness will help you make balanced decisions.
Recognise the signs of a problem
Gaming problems develop gradually. If the following signs appear, it means it is time to seek help. Assess yourself honestly — honest answers will point you in the right direction.
- You keep placing larger bets after a loss, hoping to win it back.
- You feel restless or irritable when trying to stop gaming.
- You are hiding your gaming habits from family or friends.
- You are borrowing money or running out of savings to cover gaming costs.
- You are neglecting work, studies, or family responsibilities to game.
- You repeatedly spend more than your planned budget.
- You cannot feel calm without gaming, or you are having trouble sleeping.
Before each session, ask yourself a few questions to ensure responsible gaming:
- How long will I play today and what budget have I set?
- Am I playing for entertainment, or to try to recover lost money?
- Will I be able to stop the session if I lose beyond my budget?
- Do I have any family or work responsibilities right now?
- Is gaming affecting my relationships or mental health?
- Did I manage to stay within my planned budget last week?
If you find it difficult to answer these questions, contact our 24/7 live chat right now.
How to activate the tools
Log in to your account
Access your account on karkya and go to the profile section.
Open the Responsible Gaming section
Find the "Responsible Gaming" option in your account settings and click it.
Set your preferred limits
Choose what you need — deposit limit, loss limit, time-out, or self-exclusion.
Financial control and security
Financial security is the top priority at karkya. Learn about our payment policy:
- The minimum deposit amount is ৳300 — by any method (bKash, Nagad, Rocket, Upay, bank transfer).
- The minimum withdrawal amount is ৳800.
- Withdrawal processing time is generally 30 minutes to 3 hours.
- All transactions are secured with SSL encryption.
- Withdrawals can only be made to a method registered in the account holder's own name.
Keep track of your gaming spending. Once a week, review your transaction history and compare it against your planned budget. This habit will keep you financially secure at all times.
Support team always ready
For any concerns about gaming, our Bangla-speaking support team is with you 24 hours a day, 7 days a week.
Responsible Gaming FAQ
Play safely and enjoy — karkya games
Play responsibly and enjoy the fun of entertainment. Slots, cricket, live casino — every category is waiting for you. If you have any questions, check our FAQ.